Privacy

Privacy Policy

Effective date: 1 January 2026

1. What personal data do we collect?

We collect only those personal data that are necessary for the provision of services, the proper functioning of the website, or compliance with legal obligations. This may include:

  • First name and last name
  • Email address
  • Phone number
  • Inquiries, messages, or feedback submitted by you

In addition, we automatically collect certain technical data:

  • IP address and approximate geographic location
  • Browser type, operating system, and device information
  • Date and time of visits, browsing paths, and actions performed on the website

2. How do we use your personal data?

Your personal data may be processed for the following purposes:

  • To respond to your inquiries, contact you, or provide services
  • To manage registrations, appointment bookings, and inform you about changes
  • To send administrative information (e.g., working hours, terms, service updates)
  • To send newsletters or marketing communications, only if you have given your consent
  • To comply with legal or regulatory requirements
  • To analyze website usage and improve its functionality and content

3. Cookies and third-party tools

To ensure the smooth operation of our website and to personalize the user experience, we use cookies and third-party tools, including:

  • Google Analytics – for analyzing visitor behavior

These tools may collect information about your activities on our website (such as pages viewed or buttons clicked) and transmit it to the respective third parties, which act as independent data controllers. Data are processed only for lawful purposes and in accordance with the privacy policies of those third parties.

You may manage or disable cookies through your browser settings. More information is available in our Cookie Policy.

4. Disclosure of data to third parties

Your personal data may be shared with the following service providers:

  • Google LLC – advertising and analytics service provider

Some of these service providers may be located outside the European Economic Area (EEA), for example in the United States of America. In such cases, we ensure that personal data are transferred only in accordance with GDPR requirements, using Standard Contractual Clauses or other lawful transfer mechanisms.

5. Data retention and security

Your personal data are stored only for as long as necessary to achieve the purposes for which they were collected. The retention period may depend on:

  • The nature of the services provided
  • Legal obligations established by applicable laws
  • The validity period of your consent

We implement appropriate technical and organizational security measures, including data encryption, access controls, employee training, and periodic audits.

6. Your rights

Under the GDPR and other applicable data protection laws, you have the right to:

  • Obtain information about the personal data we process about you
  • Request correction of inaccurate or incomplete data
  • Request erasure of your personal data (where there is no longer a legal basis for processing)
  • Request restriction of processing in certain circumstances
  • Object to the use of your data for direct marketing purposes
  • Request data portability – to receive your data in a structured, commonly used format
  • Withdraw your consent at any time where processing is based on consent

To exercise your rights, please contact us using the details provided below.

7. Changes to this Privacy Policy

This Privacy Policy may be updated due to changes in legislation or our business operations. The updated version will always be published on our website with a clearly indicated effective date. We recommend reviewing this page periodically.

8. Contact information

Alfatransa, UAB
Company code: 300066708
VAT number: LT100001345018
Address: Vasario 16-osios g. 40, Garliava, LT-53216, Kaunas district, Lithuania
Email: info@alfatransa.eu
Phone: +370 000 0000